ngày 18 Tháng 9 năm 2018
Don’t count on flexible and accommodating owner if you shorten your stay
My husband has been last minute assigned to a business trip and could not make it. I called the night before to let the hotel know that I would not need the third booked night at €150. The owner woman was not accommodating at all and said it needed 5 days notifications. The hotel had 5 available rooms on Sunday night and the whole group just spent 1-2 mights. At check out on Sunday she said my night was not sold and bookings takes her lot of fees. Her husband wanted to be accommodating and said cancel one night but she said no. After her husband talked to her she wanted 1/2 of the 3rd night so €75. I politely thanked the lady. One day later I get a booking trip modification from 3 nights to 2 nights, probably so she does not get bookings fees on the third night...
This is the first time a hotel was not accommodating. My husband wanted to discover the region another time, but just because of her attitude I will not stay there ever again.
Another detail I did not like. As I came alone, she removed all extra towels even though I paid for being two. I had three little all-in-one shampooing&shower. The next morning there was only 1 left. The product was very liquid like mixed with water. So showering and washing long hairs at 16h before wedding and showering next morning with 1 single small combo profuct bottle its very difficult.
It was convenient next door to our friends wedding. our group has booked the full hotel. The owner man was very friendly and accommodating. Warm water and good pressure even in the middle of the day.
The lake view rooms have this great plus you hear the water movements and the ships in the wind